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Âé¶¹¹ÙÍøD Phone Number Eligibility

Policy Number ITS-011
Policy Status Active
Effective Date Thu, 16 Oct 2025 00:00:00 EDT
Responsible Office/Person CITS / Associate Vice Chancellor for Information Technology
Related Policies

ITS-001 Acceptable use of information technology resources

ITS-005 Âé¶¹¹ÙÍøD Logon Account Eligibility

ITS-006 Information security

Âé¶¹¹ÙÍøD phone numbers are available to Âé¶¹¹ÙÍø Dartmouth faculty and staff and assigned in their Microsoft Teams accounts for University business.

Eligible Members of the Âé¶¹¹ÙÍø Dartmouth Community

Active members of the Âé¶¹¹ÙÍø community who qualify for Âé¶¹¹ÙÍøD phone numbers:

  • Active Âé¶¹¹ÙÍø Dartmouth employees (faculty & staff)

Each employee can have exactly one Âé¶¹¹ÙÍøD phone number. The phone number is associated with a person, not a specific location.

The employee must have an active Âé¶¹¹ÙÍøD Logon account.

University Visitors

Courtesy Âé¶¹¹ÙÍøD phone numbers for non-employees, non-students are available to members of the campus community who are neither students nor university employees but are affiliated with the University in a formal capacity (e.g. contractors). The courtesy phone number must be requested by the Âé¶¹¹ÙÍø Dartmouth supervisor using the “Human Resources ID Request Form” and approved by the Associate Vice Chancellor for Information Technology.

Individuals not Eligible for Âé¶¹¹ÙÍøD phone numbers

  • Applicants
  • Students
  • Alumni
  • Retirees and former employees
  • Family members, including surviving spouses
  • People with no formal affiliation with Âé¶¹¹ÙÍø Dartmouth

Âé¶¹¹ÙÍøD Phone Number Usage

University phone numbers must only be used for Âé¶¹¹ÙÍøD business. Private calls are not permitted.

Calling Plans

By default, all Âé¶¹¹ÙÍøD phone numbers can dial US domestic numbers. International calling must be requested and approved by the department head (Director, Dean, Vice Chancellor / Provost).

All employees are encouraged to use MS Teams, Zoom, or other secure audio/video conferencing tools for international communication needs.

Âé¶¹¹ÙÍøD Phone Number Termination and Reassignment

Âé¶¹¹ÙÍøD phone numbers are removed from the person’s Microsoft account immediately at the time of separation (e.g. retirement, contract end date, termination).

Âé¶¹¹ÙÍøD phone numbers that are removed from a person’s account are reserved for 12 months from the date of removal unless the department head (Director, Dean, Vice Chancellor / Provost) requests reassignment to a new employee for business continuity. Stored voice messages, greetings, and other configuration settings are not retained.

Âé¶¹¹ÙÍøD Phone Number Reinstatement

If a person returns to active University employment within 12 months after separation (e.g., part-time lecturers) and the number has not been reassigned, they will retain their previously assigned number. Otherwise, a different available number will be assigned.

Âé¶¹¹ÙÍøD Directory Listings

The Âé¶¹¹ÙÍøD phone number is displayed in the Microsoft Outlook and Microsoft Teams contact tile of an employee, which is visible to other members of the Âé¶¹¹ÙÍøD campus community who have an active Âé¶¹¹ÙÍøD Logon account.

All active employees are listed in the public University web directory. At the discretion of the Dean or Vice Chancellor/Provost, in accordance with University standards, the publicly listed number may be a main department or office number rather than an individually assigned Âé¶¹¹ÙÍøD phone number. It is the department head’s responsibility to keep the public University web directory listings of their department, college, or division up to date.

Âé¶¹¹ÙÍøD Phone Devices

All employees are expected to use the Microsoft Teams app for their Âé¶¹¹ÙÍøD phone number. Microsoft Teams desktop phones are available for phone numbers that are not associated with a person (e.g., a front-desk staffed by students).

Emergency phones are installed where required by regulations and configured to dial Campus Police directly.

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